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Hello Arik, can you post several full screen screenshots from your MetaTraer platform with these tabs selected:
- Traders
- History
- Experts
- Journal
This will help to identify if there are any setup errors.
Marin @ Tech Support team
Hello Kevwefreeborn, after the updates period included in you plan expires, you will still be able to access the FTMO Robot App and see the past performance, but you won’t be able to download the EAs after you updates expiry date.
Hello SSIMI14, your card has been pre-authorized and there was a delay in processing your order because our payment processor still didn’t transfer the amount to our account. I see that all was settled now and you have access.
Marin @ Tech Support team
Hey Miguel, please delete your browser cache, then log into the Academy again and your problem should be solved.
Hey Tanyeem,
You need to enable the Algo-trading before attaching the Robot to the chart. There two “algotrading” options:
- Tools -> Options -> “Expert Advisors” tab. “Enable algorithmic trading” checkbox.
- There is an “Algo Trading” button int the middle of the MetaTrader’s toolbar. It must be on before attaching the robot.
Another possibility is the broker to suspend trading due to swap calculations. It usually happens around midnight for several minutes.
Hello Mustafa, thank you for the suggestions about the different timeframes, and different historical data and account sizes. I will forward this to our development team to see if possible additions can be implemented. We already have on our road map to add different account sizes and currencies so this will be implemented in the future.
Hi, the FTMO Robot is designed to trade on USD challenges and using a challenge with a different currency affects the protections, that’s why your robot is being removed. I’m glad you were able to solve your issue. You can find detailed explanation about it here: https://eatradingacademy.com/forums/topic/ftmo-robot-app-v6-0-new-features-released/#post-225623.
Hello Torbjorn,
The first release of FTMO Robot v6.0 was optimized to work best on FTMO. However, it appeared some brokers have specific Order Filling Mode settings. So that we updated the MQL code of the FTMO Robot accordingly. Please download the robots again and replace your working versions.
Marin @ Tech Support team
Dear traders,
We are excited to announce several important enhancements that we’ve added to the FTMO Robot. Our latest update, live in the FTMO App since yesterday, introduces advanced protections and input options designed to further safeguard your trading activities.
Here’s What’s New:
- Enhanced Maximum Daily Loss (Currency): This familiar feature now comes with an added functionality – it resets at a specific hour every day, giving you more control over your daily trading limits.
- Maximum Daily Drawdown %: We’ve introduced an equity drawdown protection that monitors and limits your daily drawdown in percentage terms, helping to better manage risk.
- Daily Reset Hour (Terminal): This new input allows you to set the exact time when the Daily Loss and Drawdown protections reset, aligning them with your trading strategy and schedule.
- Maximum Equity Drawdown %: To further secure your investment, we’ve implemented a feature that limits the maximum equity drawdown, reducing potential losses from unforeseen market movements.
Important: When any of these protection mechanisms is activated, the Robot will close all current positions and turn off automatically. This is to ensure your trading stays within the boundaries of your defined risk parameters.
Please visit the FTMO Robot App to update your Robot with these new features. It’s crucial to stay updated for optimal performance and enhanced protection.
Kind regards,
Marin @ Tech Support team
Hello PipWzrd, please try logout and login again. We force-deleted some session cache on the server. All should be fine with your access now.
Hello PipWzrd, please try logout and login again. We force-deleted some session cache on the server. All should be fine with your access now.
Hello Gabriel, you do have lifetime access. Please try clearing your browser cache, then login to the Academy website if you haven’t and access the FTMO Robot App again.
Hello, you do have lifetime access. Please try clearing your browser cache, then login to the Academy website if you haven’t and access the FTMO Robot App again.
Hello John, you do have lifetime access. Please try clearing your browser cache, then login to the Academy website if you haven’t and access the FTMO Robot App again.
