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Viewing 15 posts - 16 through 30 (of 52 total)
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  • in reply to: Prop Firm Robots: General questions #234847
    User AvatarMarin Stoyanov
    Keymaster

    Hello Callum, for transparency, we already replied to your refund request.

    in reply to: Prop Firm Robots: General questions #234754
    User AvatarMarin Stoyanov
    Keymaster

    As Alan said, you can use the robot on EUR account but if the challenge size is different you need to recalculate the lots and protections accordingly, this is well explained in another forum post: https://eatradingacademy.com/forums/topic/ftmo-robot-app-v6-0-new-features-released/#post-225623

     

    in reply to: Updates on the Top 10 EAs #232508
    User AvatarMarin Stoyanov
    Keymaster

    Hello traders,

    Petko has updated the Top 10 EAs.

    We would appreciate any feedback or results from your trading with the EAs. This might help Petko in improving the EAs every month. If you have any questions or you want to share some results, please, write in this Forum Topic.

    PS: We’re thrilled to hint at something electrifying in the works — our upcoming Top 10 Robots App! Get ready to explore the future with us. Stay tuned for updates.

    Best regards,

    Marin @ EA Trading Academy customer support team

    in reply to: Prop Firm Robots App & v6.0 – New Features Released! #232369
    User AvatarMarin Stoyanov
    Keymaster

    Hello, this is a new feature which we launched last week. You can learn more about it in this post.

    in reply to: Prop Firm Robots App & v6.0 – New Features Released! #232367
    User AvatarMarin Stoyanov
    Keymaster

    Hello, Traders!

    We’re thrilled to announce an update to the FTMO Robot App that we believe will greatly enhance your trading experience.

    What’s New?
    Expanded Robot Collection: Our robot lineup has grown from 8 to 14, offering you a broader range of trading strategies and optimizations.
    Optimized for New Timeframes: In addition to new robots, we’ve fine-tuned some for existing currency pairs but with optimizations for new timeframes, allowing for more personalized trading strategies.

    Why This Update Matters:
    Increased Flexibility: With a wider selection of robots, you can better match your trading approach and objectives.
    Enhanced Optimization: These robots are specially optimized for various timeframes, leading to more precise and effective trading strategies.
    Greater Opportunities: More robots mean more opportunities to profit under different market conditions.

    We encourage you to explore the new robots and the enhancements we’ve made. These updates are designed to help you maximize your trading potential.

    Kind regards,

    Marin @ Customer Support team

    in reply to: Prop Firm Robots App & v6.0 – New Features Released! #229807
    User AvatarMarin Stoyanov
    Keymaster

    Hello Arik, can you post several full screen screenshots from your MetaTraer platform with these tabs selected:

    • Traders
    • History
    • Experts
    • Journal

    This will help to identify if there are any setup errors.

    Marin @ Tech Support team

    in reply to: Prop Firm Robots: General questions #229789
    User AvatarMarin Stoyanov
    Keymaster

    Hello Kevwefreeborn, after the updates period included in you plan expires, you will still be able to access the FTMO Robot App and see the past performance, but you won’t be able to download the EAs after you updates expiry date.

    in reply to: Prop Firm Robots: General questions #229784
    User AvatarMarin Stoyanov
    Keymaster

    Hello SSIMI14, your card has been pre-authorized and there was a delay in processing your order because our payment processor still didn’t transfer the amount to our account. I see that all was settled now and you have access.

    Marin @ Tech Support team

    in reply to: Prop Firm Robots App & v6.0 – New Features Released! #229375
    User AvatarMarin Stoyanov
    Keymaster

    Hey Miguel, please delete your browser cache, then log into the Academy again and your problem should be solved.

    in reply to: FTMO Robot – Not placing trades #228794
    User AvatarMarin Stoyanov
    Keymaster

    Hey Tanyeem,

    You need to enable the Algo-trading before attaching the Robot to the chart. There two “algotrading” options:

    1. Tools -> Options -> “Expert Advisors” tab. “Enable algorithmic trading” checkbox.
    2. There is an “Algo Trading” button int the middle of the MetaTrader’s toolbar. It must be on before attaching the robot.

    Another possibility is the broker to suspend trading due to swap calculations. It usually happens around midnight for several minutes.

    in reply to: Prop Firm Robots App & v6.0 – New Features Released! #228629
    User AvatarMarin Stoyanov
    Keymaster

    Hello Mustafa, thank you for the suggestions about the different timeframes, and different historical data and account sizes. I will forward this to our development team to see if possible additions can be implemented. We already have on our road map to add different account sizes and currencies so this will be implemented in the future.

    in reply to: Prop Firm Robots App & v6.0 – New Features Released! #227754
    User AvatarMarin Stoyanov
    Keymaster

    Hi, the FTMO Robot is designed to trade on USD challenges and using a challenge with a different currency affects the protections, that’s why your robot is being removed. I’m glad you were able to solve your issue. You can find detailed explanation about it here: https://eatradingacademy.com/forums/topic/ftmo-robot-app-v6-0-new-features-released/#post-225623.

    in reply to: Prop Firm Robots App & v6.0 – New Features Released! #227695
    User AvatarMarin Stoyanov
    Keymaster

    Hello Torbjorn,

    The first release of FTMO Robot v6.0 was optimized to work best on FTMO. However, it appeared some brokers have specific Order Filling Mode settings. So that we updated the MQL code of the FTMO Robot accordingly. Please download the robots again and replace your working versions.

    Marin @ Tech Support team

    in reply to: Prop Firm Robots App & v6.0 – New Features Released! #226813
    User AvatarMarin Stoyanov
    Keymaster

    Dear traders,

    We are excited to announce several important enhancements that we’ve added to the FTMO Robot. Our latest update, live in the FTMO App since yesterday, introduces advanced protections and input options designed to further safeguard your trading activities.

    Here’s What’s New:

    1. Enhanced Maximum Daily Loss (Currency): This familiar feature now comes with an added functionality – it resets at a specific hour every day, giving you more control over your daily trading limits.
    2. Maximum Daily Drawdown %: We’ve introduced an equity drawdown protection that monitors and limits your daily drawdown in percentage terms, helping to better manage risk.
    3. Daily Reset Hour (Terminal): This new input allows you to set the exact time when the Daily Loss and Drawdown protections reset, aligning them with your trading strategy and schedule.
    4. Maximum Equity Drawdown %: To further secure your investment, we’ve implemented a feature that limits the maximum equity drawdown, reducing potential losses from unforeseen market movements.

    Important: When any of these protection mechanisms is activated, the Robot will close all current positions and turn off automatically. This is to ensure your trading stays within the boundaries of your defined risk parameters.

    Please visit the FTMO Robot App to update your Robot with these new features. It’s crucial to stay updated for optimal performance and enhanced protection.

    Kind regards,

    Marin @ Tech Support team

    in reply to: Prop Firm Robots App & v6.0 – New Features Released! #225518
    User AvatarMarin Stoyanov
    Keymaster

    Hello PipWzrd, please try logout and login again. We force-deleted some session cache on the server. All should be fine with your access now.

Viewing 15 posts - 16 through 30 (of 52 total)
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