Unable to download Robots. - EA Trading Academy

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Tagged: Can't download robots

This topic has 5 replies, 4 voices, and was last updated 2 weeks, 3 days ago by navyg2020.

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- August 25, 2024 at 4:14 #302534
  
  Yoke Yeen Aw
  Participant
  
  Hi ,
  
  I have pucha0sed since 3 Jan 2024 the FTMO robots which is the lifetime update.
  
  Why I unable to access the top 10 Robots to download..?
- August 26, 2024 at 9:39 #302680
  
  NIKOS KYRIAKOU
  Participant
  
  Hey Yoke,
  
  Please try logging in from a different browser and if that does not work, try clearing your browser’s cache and cookies and try again!
  
  Kind Regards,
  Nikos
- August 26, 2024 at 12:53 #302718
  
  Marin Stoyanov
  Keymaster
  
  This is a known bug which has been resolved here. Please follow the instructions from this link to fill your details, then logout and login again. This will solve the problem.
- August 26, 2024 at 16:21 #302750
  
  Yoke Yeen Aw
  Participant
  
  Hi,
  
  Tried. Above method. Still unable to download. Mention need to login and subscribe.
  
  Pls help.
  - August 29, 2024 at 10:20 #303141
    
    NIKOS KYRIAKOU
    Participant
    
    Hey Yoke,
    
    Are you still having the same issue?
    
    Kind Regards,
    Nikos
- September 2, 2024 at 15:54 #304015
  
  navyg2020
  Participant
  
  Hi – This issue is happening to me, i cannot download the robot and keeps looping me to the logon page even though i’ve updated my contact details as per above “known bug”…. please help asap!
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