Home Forums Ready-to-use Robots Prop Firm Robots Access Issues & Assistance

BlackBull Markets
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    • #256186
      User AvatarMarin Stoyanov
      Keymaster

      Welcome to the official support forum for all your access-related questions concerning the Prop Firm Robots app! Whether you’re encountering login problems, having trouble creating an account, or facing any other access challenges, this is the place for you. Our team is here to assist you with step-by-step solutions and to provide updates on any ongoing access issues. Ensure to check this forum first for any announcements or solutions that might already address your issue. Let’s get you back to exploring the world of robots seamlessly!

    • #255267
      User AvatarDonghyeok Son
      Participant

      i’ve purchased FTMO robot back in October.

      I can go into the FTMO app however,

      I can’t download any of the robots in the app for some reason, saying i need to log in and i need to have an active plan.

      Can someone help me?

    • #255273
      User AvatarNikos
      Moderator

      Hey Donghyeok,

      When you made the purchase, for how long was your plan?

      Thank you!

      Kind Regards,
      Nikos

    • #255336
      User AvatarDonghyeok Son
      Participant

      Was there a plan even when the price was 179 euros? I was promised lifetime updates on this bot…

    • #255348
      User AvatarMarin Stoyanov
      Keymaster

      Hi, I found your order from October 31, 2023. You do have a lifetime license. Please try deleting your browser cache and website cookies and then access the Prop Firm Robots App again. Everything should be working fine after that.

       

    • #255368
      User AvatarDonghyeok Son
      Participant

      Did the trick, thank you!

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