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Category - General Questions

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How can I request a refund?
The refund policy is described on our Terms of Service, section Refund Policy for Robot Purchases. We would need a […]
How much do I have to pay for the monthly updates of the courses?
You don’t pay anything for updates. Once enrolled in a course, you receive lifetime updates for free. This includes the […]
The FPSM does not display properly on MetaTrader
Try to load all symbols from the Market Watch by right click on any symbol and checking Show All. Apply […]
What is slippage?
Slippage refers to the difference between the expected price of a trade and the actual price at which the trade […]
Why is trade disabled in MetaTrader, and how can I fix it?
There are several reasons why trade might be disabled in MetaTrader. Here’s how to identify and fix the issue: By […]
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