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Hello Moin,
This is Marin from the customer support team. Thank you for getting in touch with us. We have received your request and will get back to you shortly.
To further add to what Nikos said, the major thing you need to keep in mind is that the settings you can configure apply for every single EA. That being said, if you set the risk settings to high (2% per trade) and trade with 3 EAs at the same time, and they go on a loss, this would lead to 3*2%=6% loss of your account balance which eventually will lead to the challenge being lost due to drawdown. So keep in mind this when trading with multiple EAs.
For the second question, over the weekend the app uploads new strategies if if finds more profitable EAs than the current. So you might expect to see new EAs after the weekend. The stats in the app are auto updated every 30 minutes and at any time you can see which are the top performing EAs with the current market conditions.
The issue has been solved. Please follow this topic to solve it on your side. Then you will be able to download the EAs again. Sorry for inconvenience caused. Let me know if you still have issues.
Hi all, the problem has been solved for anyone who wrote here in the topic. For anyone else, either DM us at Facebook or go to your Account details and verify that all the mandatory fields filled. This would solve the issue with your access. If you’re having a missing info for your account, then the apps won’t be able to properly display your names.
Hello Devin, the problem seems to be that you have created 2 registrations on our platform. For the registration associated with your order the email is verified but the other registration that you have is not verified yet. Please write to [email protected] and let us know which email you want to keep using and we will merge your registrations into it.
Hey, Marin here from support team.
Looking at your profile I see that you have 1 year license for Top 10 BTCUSD EAs. The license will expire in July 2025. Once you go to the Top 10 Robots App, please switch to the pair you have a license for and try downloading the EAs then. If you can’t remember your password, please follow this link to reset it. In case you still have issues, please drop us an email at [email protected] and post some screenshots from the issue so we can assist you better.
Hey Satish, Marin here from the Customer Support team. You can contact us via the forum or support email and we will connect you with Petko to schedule the session. Consider this done. Bear in mind that due to his availability, the earliest possible date when you can book a session is 2 weeks from now. Petko will get in touch with you to agree on time that would suit you both.
Hello, you can import the EA in Forex Strategy Builder Professional and use the software user interface to create a martingale strategy.
Hey Michael, glad to hear about your success with the challenge.
For your funded account, sadly when the market is against us there is not much we can do. We have other users who also reported that the last few days are not good for them after a great start. This is just another market cycle that eventually will end.
What I would do in such a situation is just to pause trading for a while until the market goes in my favor again. I still trade on my demo accounts with the best performing EAs from the Prop Firm Robots app and/or the Top 10 Robots app to keep an eye on the market and when I notice that it’s being stable I start trading again.
P.S. By the way, this is a great topic and it would be great to hear how other traders approach this situation, so moved it into the main Prop Firm Robots app forum as a separate topic. This will give it more exposure and hopefully others will share their thoughts.
Hello, the EAs from the Top 10 Robots app are different and use different parameters during the generation process. The app is a completely separate product. You can learn more about it here.
Hey Dror, after detailed research, we found that on the funded accounts, we see fewer profits with commodities while having the same trades. Also, with the FX pairs, there is a commission, whereas on challenges, there is no commission. Unfortunately, there is nothing we can do about it. We will further explore this and try to find a way to trade with these circumstances.
Hello Adam,
Here are the step-by-step instructions to resize the Forex Profit Supreme Meter on both MetaTrader 4 (MT4) and MetaTrader 5 (MT5).
For MetaTrader 4 (MT4):
Access Indicator Settings:
- Open MT4 and navigate to the chart where you’ve applied the Forex Profit Supreme Meter.
- Right-click on the chart and select “Indicators List.”
- From the list, find “Forex Profit Supreme Meter” and click on “Edit.”
Adjust the Font Size:
- In the indicator’s properties window, navigate to the “Colors” tab. Here, you’ll see various elements of the indicator. For each element, there’s an option to change the color and the font size.
- Click on the “Font…” button next to the element you want to resize. A new window will pop up where you can adjust the font size.
- Increase the font size to a value that’s comfortable for you.
Adjust the Size of the Indicator Window:
- Hover over the top or bottom border of the Forex Profit Supreme Meter window until the cursor changes.
- Click and drag to adjust the size of the window.
- Click “OK”:
- Once you’ve made the necessary adjustments, click “OK” to apply the changes.
For MetaTrader 5 (MT5):
Access Indicator Settings:
Open MT5 and navigate to the chart where you’ve applied the Forex Profit Supreme Meter. Right-click on the chart and select “Indicators List.” From the list, find “Forex Profit Supreme Meter” and click on “Properties.”
Adjust the Font Size:
- In the indicator’s properties window, navigate to the “Colors” tab.
- Here, you’ll see various elements of the indicator. For each element, there’s an option to change the color and the font size.
- Click on the “Font…” button next to the element you want to resize. A new window will pop up where you can adjust the font size.
- Increase the font size to a value that’s comfortable for you.
Adjust the Size of the Indicator Window:
- Hover over the top or bottom border of the Forex Profit Supreme Meter window until the cursor changes.
- Click and drag to adjust the size of the window.
- Click “OK”:
- Once you’ve made the necessary adjustments, click “OK” to apply the changes.
These instructions should help you resize the Forex Profit Supreme Meter on both MT4 and MT5. Remember, the appearance and visibility can also be influenced by the overall screen resolution and display settings of your computer.
Please let me know if this works for you.
Hey @sevanohan, Nikos already shared how to solve this issue but let me explain why does this happen so you have context and understanding on how to modify the properties in order to prevent similar issues in the future.
From the screenshot I see that you’re trading with the EAs which are preset for a $10k account. But since you are running a $15k challenge, you would need to modify the protections of the EAs.
If you go to the Journal tab (and on the chart also) you will see a message “Maximum equity protection activated. Equity: 15000.00” and then current position closed and expert advisor turned off. The reason for this is that when you download the $10k EA and select a Profit Target between 4% and 10%, this would set the Maximum equity (currency) protection to be somewhere between 4% and 10% from the equity. In your case I assume you picked a 5% profit target as this is the requirement of the challenge, and this would set the value for this protection to be somewhere around $10,500. Since you’re starting the challenge and your equity is at $15,000, this is way above the 5% from the $10k account and the EA is removed from the chart (because it assumes that you reached your target profit).
So you would need to modify the below properties according to your challenge balance and requirements.
For a $15k setup to keep the same risk settings you defined initially when you downloaded the EAs, you can easily multiply the $10k lots by 1.5 (since 10,000*1.5=15,000).
You can read this post which explains how to modify the rest of the protections accordingly.
Hope this helps.
