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Honestly the responsiveness of the customer service has really gone down the drain. 3 emails and no response. Anyway, WILL THE PARAMETERS OF THE ROBOTS BE CHANGED SO IT CAN BE A CASE OF SIMPLY INPUTTING THE CHALLENEGE/PROP ACCOUNT SIZE RATHER THEN BEING PIGEON HOLED INTO PICKING 10K, 25K, ETC ETC AND THIS ALSO GOES FOR THE DD AND OTHER ONES TOO.
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Hello Ryan, who did you write to by email? The last emails we exchanged with you at our support @ eatradingacademy.com inbox were from the 21st of July.
The account sizes are aligned to the most common sizes challenges from starting from $10k to $200k.
The addition of a custom account size is already part of our product roadmap. There is a lot of computation happening behind the scenes at the moment in order for the backtests to be re-calculated every 30 minutes for every EA and every account size. That’s why it’s not that simple like just adding a simple field where you can put your custom size.
Still even with the current settings there are plenty of ways you can use the EAs on different challenges. I have my own $5k challenge where I’m using the $10k EAs and just divide the lots by half to make the EAs suitable for the $5k challenge. For the protections, I could also divide them by half and have relevant protections for the lower account size but I prefer to have more freedom so I manually set the protections every time.
At the moment this is the only solution if you want to use the EAs on custom account sizes but as I mentioned, we planned to add the option for custom account sizes and once it’s live we will email the users.
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