As the holiday season approaches, we would like to share an important note: We will pause all our trading accounts during the holiday period. Based on our past experience, market conditions around the holidays tend to be volatile and less predictable, making it an unfavorable time for trading. This measure ensures that we avoid unnecessary risks and prioritize the safety of our trading capital.
🎄 Holiday Support Schedule 🎄
We also want to inform you of our adjusted support hours during the holiday season:
Monday 23rd & Tuesday 24th December: 08:00 to 11:00
Wednesday 25th & Thursday 26th December: Unavailable
Friday 27th December: 08:00 to 11:00
Saturday 28th & Sunday 29th December: Unavailable
Monday 30th & Tuesday 31st December: 10:00 to 14:00
Wednesday 1st January: Unavailable
Thursday 2nd & Friday 3rd January: 10:00 to 14:00
Saturday 4th January: Unavailable
All times are in GMT+2.
While our support team will be available during the above hours, rest assured that our technical team will monitor the platform around the clock to address any critical issues promptly and ensure smooth operations.
We hope this plan helps you prepare for the upcoming holiday season. If you have any questions or need assistance, please feel free to reach out to us during our available hours.
Wishing you a peaceful and relaxing holiday season!
Kind regards,
EA Trading Academy Team