Hello James,
Regarding adding the EA to the Live, what is the value, is it the same as the demo? did you check the journal to see if the EA is working fine or not? Algo trading is on, but is the EA itself is on? somtimes you need to turn the EA on then the Algo trading, some other times it is the opposite, you can share screenshot and I will try to help you out.
regarding the course, did you go through the steps, or you are skipping them, because you get new email with every step, sometimes it takes time, like a day or two.
PS the EAs work on more than one account, the top EAs are having demo period which you can download whatever you want and it will keep working for you.
if you need something else do let me know and I will try to help.