Home Forums Ready-to-use Robots Top 10 EAs EAs doesn’t trade in my account

BlackBull Markets
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    • #252304
      User AvatarJasmin Kutzner
      Participant

      I purchased the Top 10 Commodities EAs last week on 04/21/24, and I haven’t seen any results with them. I connected the one to two most profitable bots with my demo account. The first trade that was placed closed with a negative result. In the following days, it showed that the trades were canceled, and even trades that are shown in the app don’t open in my demo account.

      Can someone tell me if I made a mistake? My demo account size is 25k, and the currency is euro.

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    • #252595
      User AvatarTrader Matt
      Moderator

      Hi Jasmin, how are you?

      Hopefully we can sort this out for you.

      Top left of the chart, in the info box, looks like “new trades aren’t allowed until the reset hour of 0”

      Perhaps you have a limiting setting in the hours of operation???

      And the Top 10 data, backtests, on the day, looks very quiet, but that doesn’t seem right for gold.

      Let me know how you go with the Hours of operation settings.

      Warmly

      Matt

    • #254091
      User AvatarRonald Cooksey
      Participant

      I recently purchased the top 10 EA’s and since I have smaller accounts under $3,000 the developer shows me how to download the EAs to accommodate small accounts so I downloaded one eur\usd placed the EA on the chart and all the parameters activated put no trades have been placed. Is there something in the setting that I need to adjust?

       

       

    • #254096
      User AvatarAlan Northam
      Moderator

      Hi Ronald,

      If you are using MT4 and see a smiley face in the upper right corner of the trading chart or if you are using MT5 and see a blue hat then the EA is working correctly and you just need to give it more time to start placing trades.

      Alan,

    • #255974
      User Avatark myers
      Participant

      Sadly I have found it too difficult to set up the demo account on mt4, the time zones are incorrect by 2 hours and being a demo account it does not appear to allow for changes to the times, thus no trades are being taken either with or without smiley face. I think unless ea trading academy can offer to assist, I might never fathom this. good idea though, clever guy.

      • #255986
        User AvatarAlan Northam
        Moderator

        Hi k,

        Don’t worry about time zones.  I don’t!  As long as you see a smiley face everything is working correctly.  Just be patient and the trades will come.

        Can you show a screenshot of the upper left area of the trading chart so I can see what it is saying?  Then I can help further.

        Alan,

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