Home Forums General Discussion EAs no longer work with prop firms, solution? Reply To: EAs no longer work with prop firms, solution?

User AvatarHemmy

thanks for your reply yes good idea and I’m happy you got your refund. I got 2 challenges with Skilled Funded Trader trading bots on and not in the negative in balance or equity and this is their reply to me about getting a refund.

Regarding your request for a refund, we deeply empathize with any inconvenience you might be experiencing during this transition. However, as per our agreed terms and conditions, once an account has been actively traded on, we are unable to offer a refund based on changes to the rules or migration processes. But if your account is upgraded and you do not place any trades, we recommend awaiting the ability to switch platforms, if desired.

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