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    • #115938
      User AvatarJohn
      Participant

      Hello,

      I have purchased the “Ultimate Pack”. A few days later I received login data.

      I tried to log in with the login data, but it did not work. After that I tried to reset the password, but I did not get a confirmation email.

      Then I wrote to info@eatradingacademy.com and explained the problem.

      The next working day I received a new e-mail with old login data. Dialing in did not work again. Re-registering with the e-mail address did not work either. I have tested 2 different browsers and had the same result.

      Can an admin help me further?

      My email address: dakhrvah@protonmail.com

      Greetings

      John

      Translated with http://www.DeepL.com/Translator (free version)

    • #116019

      Hey John,

      We have sent to you a new password, please, try again and let us know.

      If you did not tell us you registered with a new mail, there is no way we would know that it was you.

      Cheers,

       

    • #116070
      User AvatarJohn
      Participant

      Hi Petko,

      today i received an email with a new password.

      Logging in works without any problems.

      Thank you very much.

    • #120238
      User AvatarAchmidius
      Participant

      Hello,

      once again I have a problem.

      I can’t access many EAs that are offered in courses.

      As a message it says something like “The item may have been deleted, expired, or you do not have permission to view it. Contact the owner of the item for more information.”

      I’ve already emailed support but haven’t heard back. Even though I have no problems with my email provider, I guess the email did not reach eatradingacademy support.

      I would be grateful for any further help.

    • #120239
      User AvatarAchmidius
      Participant

      Edit:

      For example, I can’t access EAs from the following course.

      MetaTrader 4 Forex Trading course + Weekly Robots

    • #120324

      We will make sure to check all links and see where the issue is.

      Thanks for reporting!

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