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    • #204604
      User AvatarSimon Bonnevier


      Whenever I’m trying to create a new strategy in the reactor this grey screen will appear. (See image below). I have tried to clear my catche many times and even tried chaning the browser. It sometimes takes just a few minutes for it to appear and sometimes it takes a couple of houers. When I reload the page will it disappear but all my saved information is gone. Please help me.

      Sincerely Simon

    • #204618
      User AvatarAlan Northam

      The grey screen of death is an issue with your PC and EA Studio. Go to Task Manager>Performance and see how much of your CPU and Memory is being used. You can also try to shut down your PC and restart it. If your PC is a Desktop then you might have to pull the power plug for a few minutes. If a laptop you may need to remove the battery for a few minutes. Google Windows grey screen of death for other suggestions.


    • #204634
      User AvatarSimon Bonnevier

      Thanks a lot Alan I will take a look!

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