Hi Ghiath,
If you run a backtest, do you see trades that would have opened? It sounds like all your settings are correct, and trades should be opening. I’d suggest running the backtest, saving the results and asking the broker why trades have not executed, when clearly, the backtest shows that they should have. Also, check your journal for any errors. Could be a connectivity issue with the broker’s sever.
Cheers,
Ilan