Hi Alan,
100% EA studio is working correctly. But there is definitely some input that is off somehow.
I think the quickest and easiest way for me to get to the bottom of it at this point is for you to send me your EA studio settings .json file?
Are you able to attach it? Just go to tools and save settings and you will get a json file.
Having been through this process several times myself and also helped others, there is often some doubt with EA studio at the start and then later zero doubt and shown to be user error. It’s remarkably clever and highly quality assured software without doubt :-)
Take a look at the thread below of someone having total dispair about Ea studio not working properly and then working through with support to find that all is well:
Send the settings through and I will take a look at what’s going on tonight and get back to you ;-)