Yes the broker has ASIC and FCA regulation. It is actually an Australian broker with office in London which you have used in the past and some people here still use them. They are supposed to be good and I’m surprised to experience this kind of behaviour. I went to Forex Peace Army for reviews and some people have similar complaints against this broker also. Sometimes, you may never know what your broker is doing until you download your full account history and recheck the lot sizes, take profits and stop losses. It is difficult to identify dodgy practices by just looking at the screen.
I don’t know which broker to use now. Every other broker I’ve seen has both negative and positive reviews. I saw another Australian broker who is not regulated by FCA but has the highest rating in Forex Peace Army. I may try them and see how it goes. They offer 1:100 leverage, so I can open an account with 1k or 1.5k. That will be a manageable risk for me. I’m still on the lookout for Europe based brokers and will welcome suggestions from anyone.