Home Forums Ready-to-use Robots FTMO Robot Fail during purchase order

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    • #211677
      User AvatarCailloux Trading

      I bought the robot this afternoom and i have the confirmation from my bank that the payment is done.
      Hovewer, i have not receive any confirmation of purchase and when i go to my account the order is “on hold” instead of completed.

      Any issue of the server ?

    • #211681
      User AvatarAlan Northam

      Please give it a little more time. If you still don’t receive confirmation please let me know or email support.


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